For one-time cleanings, payment is required at the time of booking. For recurring services, payment is due on the day of service, you can pay via the link in the emailed invoice or you can have your credit card conveniently charged automatically. For move out and one time services, your full payment is required to confirm your spot on our calendar. For any services over $500, a 50% deposit is required to confirm your appointment on the schedule.
Being there when we say we will is important to us, and we reserve a dedicated time and team for each customer. You may make changes or cancellations up to 24 hours before your scheduled service. We always do our best to work around your schedule whenever possible. Cancellations made less than 24 hours in advance will incur a $70 cancellation fee. For services over $500, cancellations with less than 24 hours’ notice will forfeit the deposit. If we arrive for a scheduled appointment and cannot access your home, you will be charged the full cost of the visit.
Your satisfaction and our commitment to reliable service are our top priorities.