Do I need to tip your employees?
Tipping our employees is not mandatory, but it’s always greatly appreciated, especially for exceptional service.
Read MoreAre my things safe with your employees?
Ensuring the safety and security of your belongings is paramount to us. We meticulously conduct criminal background checks on every prospective employee, verify job history, and perform employment verifications as part of our thorough hiring process. With our outstanding track record of quality hiring and low employee turnover, we’ve earned a reputation as one of […]
Read MoreWho provides the cleaning products and equipment?
Do I need to be home for this service?
No, it’s not necessary for you to be present during our service. Many of our clients entrust us with a key and their alarm code for seamless access. Rest assured, our employees undergo thorough screening and training to ensure professionalism and reliability. Your security and trust are paramount to us, and we handle your property […]
Read MoreWhat about my pets?
We adore pets, and we’ll care for them as if they were our own. Your special instructions regarding your pets are carefully noted on our work orders, ensuring that our cleaning technician understands your preferences. If you have a pet that may be unsettled by people in the home, we kindly request that you safely […]
Read MoreDo I need to sign a contract?
No, there’s no need to sign a contract with us. Refer to our rescheduling and cancellation policies via this link, designed to provide you with flexibility while outlining specific standards for advance notice and associated charge. However, we do offer a fantastic DISCOUNT program for our Pre-Paying VIPs, providing significant savings on every cleaning. When […]
Read MoreDoes your staff speak English?
Yes, fluency in English is a requirement for all our employees. This ensures effective communication and allows us to provide customized cleaning services tailored to our clients’ needs. Unlike numerous services that utilize unauthorized labor, we prioritize legality and security. It’s crucial to engage with a legitimate service provider for your peace of mind.
Read MoreDo you do background checks?
Absolutely, ensuring your peace of mind is paramount to us. We understand the importance of being able to trust the service workers you invite into your home. That’s why we conduct meticulous background checks and screenings on all our employees, so you can feel confident and secure with our team.
Read MoreAre you a franchise?
We’re not a franchise, but we take pride in our professionalism. Our company operates independently, allowing us to offer customized services tailored to your needs. Additionally, you’ll find that our prices are often slightly lower than those of franchise operations.
Read MoreAre your cleaning technicians employees or subcontractors?
Yes, all our cleaning technicians are employees of our company. Rest assured, each employee has undergone rigorous screening and extensive background checks to ensure your peace of mind.
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